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Director of Sales Operations
LOOKING FOR:
Permanent
YEARS OF EXPERIENCE:
10
EXPERTISE:
Leading retail launches, mergers, and sales organization

OsmanDirector of Sales Operations taking sales to new levels of success

Relevant Skills

Leading new mergers and launches, optimizing performance of sales teams , creating new programs to increase sales operations and profit

Expertise Summary
  • Osman is a highly accomplished Director of Sales Operations with an extensive track record of success, delivering key leadership to take sales and operations to new levels of performance for a Fortune 10 company at the local, regional, and market levels.
  • Osman orchestrated the merger of upstate New York and New York/New Jersey markets to create an operation comprised of 185+ company-owned stores, 310+ authorized retailers, and a total of over 2,300 employees for a telecommunication company.
  • Osman directed and optimized the performance of the 16-member field execution team, communications managers, and 4 centralized hiring managers.
    • He also co-led the launch of 59 new retail locations in 2019 to increase market share and revenue.
  • Osman selected sites for 75 new companies & authorized retail stores to relocate 10 operations to new areas.
    • He was integrally involved in transitioning another 45 stores to be taken over by a nationally authorized retailer partner.
  • Osman developed, communicated, tracked, and awarded numerous incentive programs for all levels of the sales organization.
    • He also orchestrated rebranding initiatives across the market, handled facility maintenance issues, and equipped stores with the latest security and video tools.
  • As a Project Manager, Osman saved the market $100K/month via designed programs and preventative actions.
    • He thwarted fraudulent activities through custom report creation follow-through with sales leaders and facilitated Fraud Awareness training.

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