VP of Operations

LOOKING FOR:

Permanent

YEARS OF EXPERIENCE:

12

EXPERTISE:

Sales, budgeting, and visual merchandising

SheyVP of Operations with over a decade of experience

Relevant Skills

Budgeting, retail IT systems, training and development, sourcing, training, and implementing a smart scheduling payroll solution, successfully opening new locations

Expertise Summary

Shey is currently the VP of Retail Operations for 150+ cannabis locations in the US.

- She comprises over $1 billion in sales, where her responsibilities include budgeting, retail IT systems, training and development, visual merchandising, payroll analysis, customer service call centers, retail communication, new store openings, adult-use transitions, and assisting in mergers and acquisitions.

Between 2021 and 2022 Shey opened 25+ locations, increased revenue in the SE market by 41%, increased market share, and became the second largest MSO in Florida.
In addition to increasing revenue, Shey also launched several platforms to reach a larger customer base.

- She has created digital platforms to make their services more accessible and launched a new customer loyalty program and internal learning platforms designed to help their staff grow.
- In 2022, 70% of open leadership positions were filled with internal talent, and turnover was reduced by 53%.

Shey is the co-director for sourcing, training, and implementing a smart scheduling payroll solution.

- This has given them the ability to be laser focused on scheduling efficiency, reduce payroll spend by 20%, and pilot new service model programs to better service their guests.

With a passion for people and team development Shey co-chaired a monthly mentor/mentee program with a cannabis company’s women’s alliance to empower, coach, and celebrate their internal teams from cultivation, planning, finance, retail, brand, wholesale, legal and compliance.

- This led to a stronger company culture, increased internal satisfaction scores, more internal promotions, and new training initiatives to support their employees.

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