Developing SOPs and raising analytics, Consistently hitting revenue targets, Hiring, training, and managing employees
Expertise Summary
Jerome is an executive Sales and Retail Operations Manager with 10+ years of big-box retail experience and 5 years of cannabis experience.
He launched 40+ dispensaries in Southern California and drives profitability through opportunity, assessment, training, and development.
Jerome is currently with a leading e-commerce company, helping them launch 8 new locations, developing SOPs, and raising analytics by 30% in 3 months.
Jerome grew his most recent company that was down-trending 20% YOY from $24M to $29M– a 20% uplift.
He developed SOPs and an L&D department to create a culture around driving customer solutions.
Jerome hired, trained, and managed a successful sales team of 6 General Managers, 15 Assistant Store Managers, and 150 Sales Associates to develop and retain new business while consistently hitting revenue targets.
He has hands-on experience developing a successful sales strategy and utilizes an LMS system that trains and sets the expectations for all employees.
Jerome has set up CRM processes and systems to ensure proper customer-facing management and real-time projections, pipeline, and deal flow.
